Organizational Effectiveness
Incomplete work assignments, missed deadlines and dissatisfied external customers plagued several units of an educational institution, resulting in low morale among the employees who came from different cultural backgrounds. Through temperament, values and behavioral assessments, a dynamic communications workshop and individual and group coaching for interpersonal communications, they learned to cooperate productively and streamline their cross-functional processes. This resulted in higher performance, happier employees, satisfied external customers and a better bottom line.
A global investment management company was spending millions of dollars on print production of SEC-required documents. Working with technology consultants who had been hired to install new and updated computer systems, we helped the company analyze and document their workflow, streamline cross-functional processes and improve communications between functional silos. As a result, the company saved $1.4 million.
Closed minds result in organizational stagnation and conflict.
People communicating and working effectively together makes the difference between successful and unsuccessful organizations. Streamlining processes between functional areas reduces waste, increases productivity and saves money. People in continuous learning mode bring curiosity, creativity and innovation to work.
We address communications, business processes and organizational culture in parallel for a systems approach to improving workforce effectiveness through organizational learning.
"Until Barbara came, we never knew how much and what we were doing. You showed us visually how things were really working." -Jan Keltner, Franklin Templeton
"I have come to greatly respect Barbara's expertise in working with people at all levels of an organization. Not only are you very perceptive and intuitive, you also hold high expectations for performance and assist staff in learning to build their own skill levels and confidence." -Marchelle Fox, President, West Valley College
